{"id":2840,"date":"2023-01-17T09:26:49","date_gmt":"2023-01-17T09:26:49","guid":{"rendered":"http:\/\/natgeoux.com\/faq-2\/"},"modified":"2025-09-08T14:45:20","modified_gmt":"2025-09-08T14:45:20","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/natgeoux.com.kw\/ku_en\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"gb-container gb-container-4ec011ca\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-ffff6cfa gb-headline-text icon-reversed\">Frequently asked questions<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-10798109 gb-headline-text\">Have some questions about National Geographic\u2019s Ultimate Explorer center?<br>Check our FAQ or contact a customer service representative at your local park location for help.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-e49fb727\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"iitafsv2k\" name=\"iitafsv2k\"\/><label class=\"meow-faq-question\" for=\"iitafsv2k\"><strong>What is National Geographic Ultimate Explorer?<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">National Geographic Ultimate Explorer is a Family Entertainment Center that offers visitors amazing interactive experiences that simulate the world around them, from the depths of the ocean to the outermost space. The center aims to inspire children from 5 -14 years old and their families to explore through edutainment activities that include innovative and modern games such as virtual reality and 3D technologies that stimulate exploration of the world, forests, deserts, frozen polar regions, deep oceans, and outer space, in addition to interaction with living creatures. All of this to explore more knowledge while playing.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-60cd99df\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"scjreq1x0\" name=\"scjreq1x0\"\/><label class=\"meow-faq-question\" for=\"scjreq1x0\"><strong>What is the age range for children at National Geographic Ultimate Explorer?\u00a0\u00a0<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Attractions are accessible to children aged 5 to 14. Adults can also access many of the attractions. Some attractions have restrictions. Younger children aged 3 to 4 years have specific attractions to explore.\u00a0<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-a3f3361a\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"lw1p4k6z2\" name=\"lw1p4k6z2\"\/><label class=\"meow-faq-question\" for=\"lw1p4k6z2\"><strong>Can parties be held in National Geographic Ultimate Explorer?<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Yes, we have 3 dedicated party rooms with different themes like jungle, deep sea or extinct dinosaur theme with different packages to choose from, a wide range of menu and special add on services.\u00a0<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-ddc3199a\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"qfg0625ln\" name=\"qfg0625ln\"\/><label class=\"meow-faq-question\" for=\"qfg0625ln\"><strong>Can school groups visit National Geographic Ultimate Explorer?\u00a0<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">The center offers a comprehensive platform for all students. The facility and all attractions are specially designed, approved and certified to meet with industry standards ensuring that the facility is safe to use for school trips.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-57d64108\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"jsn840766\" name=\"jsn840766\"\/><label class=\"meow-faq-question\" for=\"jsn840766\"><strong>Can Teachers\/adults leave National Geographic Ultimate Explorer and come back?\u00a0<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Teachers\/adults are required to always accompany and supervise their children during the visit specially if having kids under the age of 8 years.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-659bcad4\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"y7aufjwme\" name=\"y7aufjwme\"\/><label class=\"meow-faq-question\" for=\"y7aufjwme\"><strong>What type of activities can children engage in National Geographic Ultimate Explorer?\u00a0<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Children can participate in many activities that fall under several categories of movement and art, cultural and scientific, environment and technology, wildlife and sports.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-56057a9e\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"66k3ijae5\" name=\"66k3ijae5\"\/><label class=\"meow-faq-question\" for=\"66k3ijae5\"><strong>How many activities can a child complete in each visit?\u00a0<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">The visit to National Geographic Ultimate Explorer starts from 1 hour up to full day. The duration of each activity is approximately 10 -20 minutes; therefore, on an<br\/>average, a child can complete between 3-5 activities per visit.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-a13b8ea3\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"vicf6ebg6\" name=\"vicf6ebg6\"\/><label class=\"meow-faq-question\" for=\"vicf6ebg6\"><strong><strong>Can teachers\/adults enter and participate in the attraction(s)?\u00a0<\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Once inside National Geographic Ultimate Explorer, teachers\/adults are equal participants as the kids. Some attractions are not accessible to adults. Please read the rules &amp; regulations signage placed in front of each attraction.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-771b7e07\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"r96zmvxmq\" name=\"r96zmvxmq\"\/><label class=\"meow-faq-question\" for=\"r96zmvxmq\"><strong><strong>Can we take pictures<ins> and <\/ins>videos?\u00a0<\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\"><ins>Photo and video taking are welcome, except when guests are on the attractions. You can take pictures and videos, but please don\u2019t take pictures while on an experience. <\/ins>Photography or videography by professional company is forbidden in the center.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-fe29c2c5\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"jb9as867g\" name=\"jb9as867g\"\/><label class=\"meow-faq-question\" for=\"jb9as867g\"><strong><strong>How <ins>are attraction queues managed? <\/ins><\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\"><ins>Attraction q<\/ins>ueues are self-managed in front of each attraction. The operator-in-charge of the attraction will guide the children accordingly. <ins>\u00a0<\/ins><br\/>Teacher<ins>s or adults cannot queue up on behalf of children.<\/ins><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-3919564e\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"ushst9r2x\" name=\"ushst9r2x\"\/><label class=\"meow-faq-question\" for=\"ushst9r2x\"><strong>Are the attractions accessible to guests using wheelchairs?<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Most attractions are accessible to guests using wheelchairs. Please read the rules and regulations signage placed in front of each attraction.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-a8a7dac0\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"yp7caqsx8\" name=\"yp7caqsx8\"\/><label class=\"meow-faq-question\" for=\"yp7caqsx8\"><strong>How are Missions helpful?<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Missions drive accomplishment to achieve a reward like badges upon completion. Missions are allocated according to the age and level of difficulty of each explorer.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-f490e136\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"e7aljkguz\" name=\"e7aljkguz\"\/><label class=\"meow-faq-question\" for=\"e7aljkguz\"><strong>Is there a food court inside National Geographic Ultimate Explorer?<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Yes, there is a food court called Wilde Bistro with a variety of menu items to choose from. Explorers can purchase from different food &amp; beverage kiosks that offer pizzas, burgers, snacks, ice cream, beverage, etc.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-36efeeb6\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"n20ijfgml\" name=\"n20ijfgml\"\/><label class=\"meow-faq-question\" for=\"n20ijfgml\"><strong>What is the location of National Geographic Ultimate Explorer Kuwait?<\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">3rd Floor, Assima Mall, Kuwait City. It is located opposite to a food court.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-ab96fb9d\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"xiu6cy3oj\" name=\"xiu6cy3oj\"\/><label class=\"meow-faq-question\" for=\"xiu6cy3oj\"><strong><strong>What are the opening hours?<\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Saturday \u2013 Wednesday\u00a0 (9 AM \u2013 9 PM)<br\/>Thursday\u00a0 &#8211; Friday\u00a0 (9 AM \u2013 10PM)<br\/>For any change of operating hours, the updated information will be posted on the social media channels.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-b33817f0\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"0wwh9fdxm\" name=\"0wwh9fdxm\"\/><label class=\"meow-faq-question\" for=\"0wwh9fdxm\"><strong><strong><strong>What are the safety measures in National Geographic Ultimate Explorer?<\/strong><\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Safety is always the top priority for National Geographic Ultimate Explorer. First aid kits are available in locations inside the center on the ground and mezzanine floors.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-0add936a\"><div class=\"gb-inside-container\"><\/div><\/div>\n\n<div class=\"gb-container gb-container-cd582a67\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"1ndzta7mg\" name=\"1ndzta7mg\"\/><label class=\"meow-faq-question\" for=\"1ndzta7mg\"><strong><strong>Where can I buy tickets?<\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">You can purchase tickets at the ticketing counters of National Geographic Ultimate Explorer or by booking online through our website.<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-feda467c\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"t7os12btf\" name=\"t7os12btf\"\/><label class=\"meow-faq-question\" for=\"t7os12btf\"><strong><strong><strong>What are the payment methods?<\/strong><\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Cash, credit card, debit card are acceptable.<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"rvobv0i8e\" name=\"rvobv0i8e\"\/><label class=\"meow-faq-question\" for=\"rvobv0i8e\"><strong><strong><strong><strong>Can I buy tickets on the day of my visit?<\/strong><\/strong><\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Yes.<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"xlg8i2p63\" name=\"xlg8i2p63\"\/><label class=\"meow-faq-question\" for=\"xlg8i2p63\"><strong><strong>Can I get a refund after purchasing a ticket?<\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">All tickets are non-refundable valid for one year from the date of purchase.<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-meowapps-faq meow-faq-block\"><input type=\"checkbox\" id=\"ivc30jx09\" name=\"ivc30jx09\"\/><label class=\"meow-faq-question\" for=\"ivc30jx09\"><strong><strong><strong>Are there any age restrictions of the attractions?<\/strong><\/strong><\/strong><\/label><div class=\"meow-tab-answer\"><div class=\"meow-tab-content\">Some of the attractions have minimum age requirements. Children below 8 years old must be accompanied by an adult at all times in the center.\u00a0 Please read the signage placed in front of all attractions.<\/div><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Have some questions about National Geographic\u2019s Ultimate Explorer center?Check our FAQ or contact a customer service representative at your local park location for help.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/natgeoux.com.kw\/ku_en\/wp-json\/wp\/v2\/pages\/2840"}],"collection":[{"href":"https:\/\/natgeoux.com.kw\/ku_en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/natgeoux.com.kw\/ku_en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/natgeoux.com.kw\/ku_en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/natgeoux.com.kw\/ku_en\/wp-json\/wp\/v2\/comments?post=2840"}],"version-history":[{"count":48,"href":"https:\/\/natgeoux.com.kw\/ku_en\/wp-json\/wp\/v2\/pages\/2840\/revisions"}],"predecessor-version":[{"id":5573,"href":"https:\/\/natgeoux.com.kw\/ku_en\/wp-json\/wp\/v2\/pages\/2840\/revisions\/5573"}],"wp:attachment":[{"href":"https:\/\/natgeoux.com.kw\/ku_en\/wp-json\/wp\/v2\/media?parent=2840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}